Return instructions Scheidsrechters.nl:
Thank you for ordering from Scheidsrechters.co.uk. If you are not satisfied with your purchase, we offer you two easy options for returning your products. You have 30 days to register your return and another 30 days to actually send it back. Please note that for returns, a one-off fee of €5 will be deducted from the refundable amount. The remaining amount will be refunded to the original payment account as soon as possible, but at the latest within 14 days.
Option 1: Returning via our website
1. Submit your order for return via the following link: return portal (https://scheidsrechters.shipping-portal.com/rp/). Follow the instructions on the website and fill in the required details.
2. Pack the products carefully in the original packaging. Ensure that all parts and accessories are complete and that the product is in the same condition as when received.
3. Seal the original packaging securely and stick the return label over the shipping label. You can also fill in a withdrawal form and pack it in the box, if you wish.
4. Deliver the parcel to the nearest service point of your chosen carrier. We advise you to always ask for and keep proof of issue.
Option 2: Returns via your customer account
1. Log in to your customer account on our website.
2. Go to your order history and find the relevant order. Click on the order to view its details.
3. Click on the "Returns" option on the relevant order. Follow the instructions to register your return.
4. Pack products carefully in their original packaging, including all parts and accessories, and ensure that the product is in the same condition as when received.
5. Seal the original packaging securely and stick the return label over the shipping label. If you have completed a withdrawal form, please add it to the box.
6. Take the parcel to the nearest service point of your chosen carrier. We advise you to always ask for and keep a proof of delivery.
Please note that a one-off fee of €5 will be deducted from the refundable amount for returns. Once we have received and checked your return, we will refund the remaining amount to your account as soon as possible, but at the latest within 14 days. If you have any questions about the return process, please feel free to contact our customer service team. We will be happy to help you further.